Insights Negotiation

How to prepare for a negotiation in one afternoon

6 min read Mazibisa Consulting Group

Most people prepare for a negotiation by deciding what they want.

That is not preparation. Preparation is knowing what you will trade, what you will not, what happens if there is no deal, and what the other side needs from it. That work fits in an afternoon, and the person who has done it behaves differently in the room in a way the other side can feel.

Here is the afternoon.

1. Write down your walk-away (30 minutes)

Not your target. The point at which no deal is better than this deal.

To find it, answer one question honestly: what do I do if this does not happen? The other supplier, the other customer, the smaller premises, the slower growth. Write that alternative down in a sentence, with its cost.

That sentence is the source of every piece of calm you will have. People concede because they are afraid of the alternative in the abstract. Written down, the alternative is usually survivable and sometimes fine.

If your alternative is genuinely terrible, that is worth knowing too — before the meeting rather than during it. It tells you that your leverage is low and your energy should go into the terms that are cheap for them to give.

2. Separate must-haves from trade-ables (45 minutes)

List every term on the table. Rate each one twice: how much it matters to you, and how much you think it costs them.

Four groups fall out of that:

  • High to you, low cost to them. Ask for all of these. This is where deals are improved.
  • High to you, high cost to them. One or two of these are your real negotiation. Pick the ones that matter most.
  • Low to you, high value to them. Your currency. Give them deliberately and in exchange for something, never for free as a gesture of goodwill.
  • Low to both. Drop them. They waste the meeting.

Most people arrive with one list sorted by what they want, and concede the third group for nothing in the first ten minutes.

3. Work out what they need (30 minutes)

Not what they are asking for — what they need.

A buyer pushing hard on price may actually be under pressure on payment timing. A landlord refusing to lower rent may accept a longer term instead, because the number on the lease is what their own financier looks at. A customer demanding exclusivity may really be worried about supply security, which a guaranteed volume clause solves just as well.

Where you can name the need behind the demand, you can usually satisfy it more cheaply than the demand itself.

4. Decide the order (15 minutes)

Open with the items where you expect agreement. Momentum is real, and a conversation that begins with three settled points is a different conversation from one that begins with the hardest issue.

Keep one concession in reserve for the end. There is almost always a final round where something small is needed to close, and if you have nothing left you will give something large.

5. Rehearse the two hard moments (30 minutes)

Say the uncomfortable sentences out loud, before the meeting. Usually two:

  • The number. “Our price is X.” Said without flinching, without a nervous justification trailing after it, and then followed by silence.
  • The refusal. “That one we cannot do.” Also without an apology.

The content of these is easy. The delivery is what people practise in the room at their own expense.

6. Agree how it gets recorded (10 minutes)

Decide in advance who writes the summary afterwards and when it is sent.

Whoever writes it frames it. Offer to do it, send it within a day, and keep it to what was actually agreed. This is the cheapest advantage available in any negotiation and almost nobody takes it.

It also protects you later: the final document should match the conversation, and the only way to check that is to have a record of the conversation.


The afternoon in one line

Know your alternative, know what you will trade, know what they need, decide the order, rehearse the hard sentences, and own the write-up.

None of it is clever. All of it is work most people skip, which is why doing it puts you ahead of the person across the table more often than it should.

This note is general information, not advice on your situation, and it is not legal advice. If you have a negotiation coming and want a position prepared, or a second head in the room, that is work we do.

Before you sign it, understand it.

The first conversation costs nothing. Tell us what you are facing and we will tell you plainly whether this is work we can help with.